Step 1


Register for Koodo Self-Serve and set the password to Amazon123

(Capital A)

If the store already set up an account for you, do not create a new one. Just change the password of your existing account to the one above

This is a required step before moving on

Test your Self-Serve account to ensure it is working BEFORE submitting your request

Step 2

Submit Request

Please submit your request ASAP - if your bill cycle date (provided at the store) passes. We will need wait until the next month to make any changes. 

This is why we suggest submitting ASAP to avoid any delays

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