Frequently asked questions
How much is the referral credit?
$25 each! You and your friend both get the credit
Can my friend claim the referral before he visits a store?
This is actually a requirement. If your friend completes the referral after they visit the store, they will not be eligible.
Can I refer myself?
How long does it take to get the credit?
You should see the bill credit on your second or third bill
Create YOUR referral LINK
Visit the Koodo referral page and
click "Refer Now"
After logging in
(with your existing Self-Serve login)
You will be presented with your unique referral link
SMS or Email this to your friend
Have your friend
"Redeem the Offer"
before they visit the store
If done correctly, they will receive an email.
Make sure to have them check junk/spam
Visit a Store
Your friend can now follow
our step by step guide to get set-up with one of our great plans
Once their process is complete, they can open the referral email and enter their number to complete the referral
*It is important they WAIT until we complete the process and port their number into Koodo before submitting the referral*
It is very important your friend completes the "Redeem the Offer" part before they visit a store. If they activate an account without redeeming the offer, they are not eligible for the referral credit. Koodo does not make exceptions to this rule
Make sure they WAIT until we have completed the process and successfully ported their number over to finish the referral process.
If you or your friend are having issues or have questions about the referral please visit the Koodo Refer-A-Friend FAQ